Please arrive 45 minutes prior to your scheduled departure time to check-in and collect your tickets.
Pacific Whale Foundation Ocean Store, Maʻalaea Harbor Shops, next to Maui Ocean Center. Click HERE for a parking/check-in map.
300 Ma’alaea Road
Wailuku, HI 96793
The Harbor Shops visitor parking lot by Maui Ocean Center, as well as parking at the Maʻalaea boat harbor lots are paid parking. Please read all signage for your parking location and follow its protocol. Please call PARKLINQ at (808) 207-4715 if you have any questions for Harbor Shops parking and SECURE at (808) 517-1331 if you have any questions for Harbor parking.
If your party includes mobility challenged passengers, please park in the handicapped spots just in front of our Ocean Store, then send a member of your party to check in at the store. You will be given directions on how to drive your mobility challenged friend or family member to the boat.
What to Bring
- Cash for gratuity (card only for onboard and Ocean Store purchases)
- A picture ID is required to show proof of age if consuming alcoholic beverages
- We encourage customers to bring their own non-glass reusable water bottles and/or coffee mugs to help us reduce the use of disposable products
- Please wear flat or low-soled shoes
- Hours of fun on the sea, searching, learning and viewing Humpback Whales in their natural Maui marine habitat!
- Onboard Jr. Naturalist Program for kids.
- Whale sightings guaranteed or you go again free.
- Underwater hydrophones to hear whale songs
*Snacks and beverages for purchase, including soda, juice, and alcoholic beverages, including Maui Brewing Co. beer, wine and tropical cocktails for adults 21+ with valid picture ID.
Pacific Whale Foundation advocates for the use of protective clothing and reef-safe sunscreen to help protect fragile coral reefs and to promote a healthy ocean environment. We support the statewide ban on sunscreens containing oxybenzone and octinoxate and have moved from encouragement to enforcement, instituting our own ban onboard PacWhale Eco-Adventures vessels of sunscreens containing: oxybenzone, octinoxate, avobenzone, avobenzine, homosalate, octisalate, octocrylene, and ethylhexyl methoxycinnamate in order to alleviate any additional stress on coral reefs. When buying sunscreen, it is important to read the ingredient list, as the term “reef safe” is not regulated and can be used as a marketing device. Choose sunscreen that is non-nano zinc oxide based, like those found in our Ocean Store. Mahalo for helping us protect the ocean.
All no-shows are non-refundable. You’ll receive a full refund if you cancel your cruise 48 hours or more in advance of the scheduled departure time. You can also reschedule as long as you do so 48 hours or more in advance.
PacWhale Eco-Adventures promotes responsible drinking; alcoholic beverages are limited to three drinks per adult 21+ on our cruises where alcohol is available. Alcoholic beverages on snorkel cruises are served only after the snorkeling portion of the trip has been completed. You must show valid picture ID if you wish to consume any alcohol.
All activities are at your own risk. No liability, expressed or implied, rests with PWF Eco-Adventures, Pacific Whale Foundation, or its subsidiaries or officers. All reservations are non-refundable and changes are not permitted within 48 hours prior to the scheduled check-in. Check-in is at least 45 minutes prior to scheduled departure time. All no-shows are non-refundable. Pacific Whale Foundation reserves the right to reschedule or cancel due to weather, sea state or other exigent circumstances at the discretion of the Captain. Destinations, menus, vessels and equipment subject to change without notice. By purchasing your cruise ticket you agree to receive confirmation and promotional emails from us. You may opt-out of promotional emails at any time using the unsubscribe link.